How SOPHAS Programs Receive Your Application

HOW PROGRAMS RECEIVE YOUR APPLICATION

UNDERSTAND: From the date your application is e-submitted and paid for, your SOPHAS programs can view your entire application in real time via their online admissions portal. SOPHAS does not mail or “release” your applications to programs.

As a result, you may receive communication from the programs you have selected even before your application is complete or verified. The point at which your programs choose to review your materials and how they determine your application is ready for review is completely at their discretion. Please note, however, that “Verified” is the final status for all SOPHAS applications.

Via the Admissions Portal, your programs may conduct their entire admissions process, or they may choose to port some or all of your application information into their own student information database. This is entirely dependent on how each SOPHAS program manages its admissions process. Because of this, it is highly recommended that you notify your schools directly if any updates or other information changes need to be made to your application (i.e. contact information) after you are verified. For more information on how your program conducts their application process, you would need to speak with the school directly.

Decisions made by the SOPHAS programs regarding your application or messages sent to you by the program do NOT post back to your SOPHAS application. Any notifications from your programs will be to you directly via email, phone, or regular mail. However, programs often use the email system in the Admissions Portal to send you email notifications.

IMPORTANT: To ensure notifications are received from your SOPHAS programs, designate donotreply@webadmit.org and @sendgrid.me as “safe” sources on your e-mail contact list. This will avoid your inbox from filtering important messages from your programs as SPAM.

WHAT WOULD PREVENT SCHOOLS FROM VIEWING MY APPLICATION?

The following issues would prevent your application from being visible to your intended programs:

  • You have not yet e-submitted your application to the school(s)
  • SOPHAS has not yet received your payment for the school(s)
  • Your application is in an “Undelivered” status in your status menu and therefore has not yet been resubmitted to SOPHAS
  • Your application is in a “Hold” status in your status menu. You would receive notification from SOPHAS at the time the hold was placed.

Applications are placed on hold for several reasons, including:

  1. You have created more than one application for the cycle and the duplicates are placed on hold.
  2. You have chosen to withdraw your application for the cycle, so it has been placed on hold.
  3. Your application has been suspended for ethical violations
  4. Your application has been placed in a “Bad Payment” status following a credit card charge back or a canceled money order payment.

COMMON QUESTIONS:

Q: How do I know my schools and programs have received my application?

A: All submitted applications are available to your programs online. Any further inquiries regarding the status of your application should be made directly to the schools to which you are applying.

Q: My schools and programs say they have not received my application. What do I do?

A: From the date you submit your application, your application is available online for your schools and programs to view. If your school or program is having difficulty accessing the application, please instruct them contact SOPHAS directly so that we may assist them.

Q: When will I hear from my schools and programs regarding admissions?

A: SOPHAS is not part of the admissions process and schools and programs do not notify our service as to the admissions status of applicants. We advise contacting the school or program directly to determine the schedule of their admissions process and for updates on the status of your application.



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